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Errors description

INVALID KEY​

API error code: ERROR_KEY_DOES_NOT_EXIST
Account authorization key not found in the system or has incorrect format.

NO FUNDS​

API error code: ERROR_ZERO_BALANCE
Account has zero balance. Add funds to continue recognition.

BIG IMAGE SIZE​

API error code: ERROR_TOO_BIG_CAPTCHA_FILESIZE
The size of the captcha you are uploading is more than 500,000 bytes.

ZERO IMAGE SIZE​

API error code: ERROR_ZERO_CAPTCHA_FILESIZE
The size of the captcha you are uploading is less than 100 bytes.

CAPTCHA ID IS NOT FOUND​

API error code: ERROR_NO_SUCH_CAPCHA_ID, WRONG_CAPTCHA_ID
The captcha that you are requesting was not found. Make sure you are requesting a status update only within 5 minutes of uploading.

CAPTCHA UNSOLVABLE​

API error code: ERROR_CAPTCHA_UNSOLVABLE
This type of captchas is not supported by the service or the image does not contain an answer, perhaps it is too noisy. It could also mean that the image is corrupted or was incorrectly rendered.

CAPTCHA IS NOT READY​

API error code: CAPTCHA_NOT_READY
The captcha has not yet been solved.

REQUEST IS NOT ALLOWED FROM YOUR IP​

API error code: ERROR_IP_NOT_ALLOWED
Request with current account key is not allowed from your IP. Open your account settings and add your IP to the trusted list.

IP BANNED​

API error code: ERROR_IP_BANNED
You have exceeded the limit of requests with the wrong api key, check the correctness of your api key in the control panel and after some time, try again.

INCORRECT METHOD​

API error code: ERROR_NO_SUCH_METHOD
Incorrect captcha type (value of the «type» parameter).

REQUEST LIMIT EXCEEDED​

API error code: ERROR_TOO_MUCH_REQUESTS
You have exceeded the limit of requests to receive an answer for one task. Try to request the result of the task no more than 1 time in 2 seconds.

THE DOMAIN IS NOT ALLOWED​

API error code: ERROR_DOMAIN_NOT_ALLOWED
Captcha from some domains cannot be solved in CapMonster Cloud. If you try to create a task for such a domain, this error will return.

THE TOKEN IS EXPIRED​

API error code: ERROR_TOKEN_EXPIRED
Captcha provider server reported that the additional token has expired. Try creating task with a new token.

NO FREE SERVERS​

API error code: ERROR_NO_SLOT_AVAILABLE
At the moment there are no available servers for recognizing this task. Try again after a while.

INVALID RECAPTCHA SITEKEY​

API error code: ERROR_RECAPTCHA_INVALID_SITEKEY
Invalid sitekey.

INVALID RECAPTCHA DOMAIN​

API error code: ERROR_RECAPTCHA_INVALID_DOMAIN
Invalid domain for sitekey.

RECAPTCHA TIMEOUT​

API error code: ERROR_RECAPTCHA_TIMEOUT
The timeout of the ReCaptcha recognition has been exceeded, most likely due to a slow proxy or Google server.

YOUR IP IS BLOCKED​

API error code: ERROR_IP_BLOCKED
Your IP is not allowed to access this API due to a large number of errors.

FAILED TO CONNECT PROXY​

API error code: ERROR_PROXY_CONNECT_REFUSED
Unable to connect to proxy server, connection timeout.

THE PROXY IP IS BANNED​

API error code: ERROR_PROXY_BANNED
The proxy IP is banned in the target captcha service.

INCORRECT TASK TYPE​

API error code: ERROR_TASK_NOT_SUPPORTED
The task type is incorrect or not supported. Check the «type» property in the task object.

ERROR_TASK_ABSENT​

API error code: ERROR_TASK_ABSENT
Task object not found or invalid JSON was sent in createTask request.

USERAGENT IS EXPIRED​

API error code: ERROR_WRONG_USERAGENT
The request specified an invalid User Agent, you can find out the current User Agent in the article.